This training is intended to for Nebraska VR staff to use when training WIOA core and required partners. The presentation includes discussion points and videos to address disability etiquette and client success. These prepared materials will ensure a consistent message is being delivered to partners across the state.
Nebraska VR’s Orientation video was produced to share information with clients about the first interactions with Nebraska VR. Clients are invited to watch it ahead of their first appointment by email or they are provided time to watch it in the office. Order of Selection, Priority Group assignment, and next steps for closed priority groups are explained in the video.
Copies of the Order of Selection Fact Sheet mentioned in the video are provided to all training participants. You may also download the fact sheet. Highlight the "How does Nebraska VR determine my significance of disability and Priority Group?" question on page one. The 7 functional capacity areas are identified in this answer. On page two review the question that addresses Retention services.
*The Discovery Booklet is not required; however, for those teams that use this information, it’s important to let partners know what has been gathered and reviewed with the individual so far. Take some time to review the different sections of the Booklet so partners are aware of the conversations we have already had with the client. Explain to partners, per manual/policy, a copy of the booklet is provided to the client as part of our referral process.
Want to ensure partners are not pre-screening candidates.
Copies of the Quick Reference Referral Card are provided to all training participants. You may also download the card. Communicate to partners that we do not want or expect partners to prescreen referrals. The intent is to give partners an idea of what kind of experiences and history an individual with a disability may have. This is particularly important when an individual doesn't self report they have a disability.
Client Centered Approach
Including people with disabilities in the workforce benefits the individual and the workplace. While core and required partners have a shared vision, Nebraska VR employment specialists have experience, expertise, and training in working with individuals with disabilities. We can be a resource to partners with questions. Before we get into the Disability Etiquette section, pose these questions:
Set of guidelines dealing specifically with how to approach people with disabilities.
Just because someone has a disability, don’t assume he or she needs help. If the setting is accessible, people with disabilities can usually get around fine. Adults with disabilities want to be treated as independent people. Offer assistance only if the person appears to need it. And if they want help, ask how before you act.
Say “person with a disability” rather than “disabled person.” Say “people with disabilities” rather than “the disabled.” For specific disabilities, saying “person with Tourette Syndrome” or “person who has cerebral palsy” is usually a safe bet. Still, individuals do have their own preferences. If you are not sure what words to use, ask.
Avoid outdated terms like “handicapped” or “crippled.” Be aware that many people with disabilities dislike jargon, euphemistic terms like “physically challenged” and “differently abled.”
Always speak directly to the person with a disability, not to his or her companion, aide or sign-language interpreter. Making small talk with a person who has a disability is great; just talk to him or her as you would with anyone else.
Pushing or touching a person’s wheelchair or other mobility device is a part of his/her personal space.
Mandates that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.
Prohibits the exclusion of an individual from participation in, denial of the benefits of, discrimination in, or denial of employment in the administration of or in connection with, any programs and activities funded or otherwise financially assisted in whole or in part under Title I of WIOA because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief, or for beneficiaries, applicants, and participants only, on the basis of citizenship status, or participation in a program or activity that receives financial assistance under Title I of WIOA.
Respectful Interactions: Disability Language & Etiquette
Respectful Interactions: People Who Have Non-Apparent Disabilities
Respectful Interactions: People Who Use Wheelchairs
Respectful Interactions: People Who Have Speech Disabilities
Respectful Interactions: People Who Are Deaf or Hard of Hearing Disabilities
Open Quiz/Feedback in another window.
You can find this training on our website. Please go to vr.nebraska.gov/partner_training and navigate to the Quiz/Feedback/Sign In. There are 5 questions about the material presented with two feedback questions. This is the mechanism we will use to keep track of who has received the training. In addition, your valuable feedback will be used to continue to improve the training and materials.
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